The monthly close
At the end of each month the period closes and every business's donations are totaled into a statement, issued at the start of the new month. You will find yours under Statements, with a CSV export if you want the line-item detail and a printable view if your bookkeeper wants paper.
Reading the numbers
The total is the sum of what your register actually did: the round-up from each sale on the pledge, or each recorded donation on the ask, minus any donations reversed by refunds. A sale refunded mid-month simply drops out - you are never asked to donate change from a sale that did not stand.
Paying directly
Your statement carries your nonprofit's payment instructions, exactly as they published them. You pay them however they ask - check, transfer, whatever they use - then mark the statement as sent.
MakeTheDonation is not a payment processor. The money moves from you to your nonprofit and never through us.
Reconciliation, both sides
When the nonprofit sees the money land, they confirm it received. Both of you then hold the same record: what was raised, what was sent, what arrived. If a statement ever looks wrong, contact us before paying and we will help you reconcile it.